Description: The behavioral and cognitive activities of those who interact with information, with emphasis on the role of information mediators. How information needs are recognized and resolved; use and dissemination of information. Co-instructor: Barbara Wildemuth
Concepts:
- Course Introduction and Overview
- Communication perspectives
- Interpersonal communication and tools, Mass communication and media, Scholarly communication and information flow, Design as communication
- Interpersonal communication
- Mass communication
- Scholarly communication
- Analysis of scholarly communication
- Citation analysis, co-citation analysis, research fronts
- Scholarly communication as intellectual property
- Information flow, Copyright, Embargo, Classifed, Open source
- Experiencing and expressing information needs
- Social/community impacts on expression of information needs
- Analysis of information needs
- Analysis of information behaviors
- Human-centered information seeking perspective
- Assessing relevance
- Assessing information quality
- Information use and knowledge management
- How people use information, How systems use information, Knowledge management
- The roles of intermediaries; Design as intermediation
- Information design: representation
- Information design: structure/organization
- The interpersonal roles of intermediaries; Intermediation and disintermediation
- Face-to-face and virtual reference interviews, designer interviews, customer service systems
- Computer-mediated access to information
- Online retrieval systems, Recommender systems
- Collaboration and computer-mediated interaction
- Reflections on interaction and communication